Certified onboarding specialists
Collaborative Development & Administration Services
Groupwave offers Development & Administration Services for Notes and Domino for nearly 15 years.
This extensive collaborative knowledge is a valuable asset and forms a firm base for the next generation of collaborative solutions such as Social business platforms, instant messaging, videoconferencing, webmeetings, forms, worflow, document management and many more.
Collaboration is changing the way the world does business. Today’s mobile workforce and consumerization of devices demand a new collaboration approach.
IT departments are continually challenged to improve productivity, enhance teamwork, speed decision making, and reduce time to market, whether employees and team members are in the same building or around the world.
Groupwave’s hosted collaboration solutions integrates voice, video, web conferencing, messaging, mobility, and customer care all into one easy-to-deploy solution delivered by one trusted and experience partner.
- Free yourself from infrastructure management and focus on growing your business
- Bring your own software and license (“BYOSL”) option
- Be flexible enough to react to change and market conditions as needed
- Replace CapEx with Predictable OpEx
Groupwave can provide you with a tailor-made solution to include the Collaboration functions and tools that deliver the most efficient and effective on-demand experience to your business.
Support & Managed Services
Groupwave’s Maintenance Framework is the cornerstone of its managed services offering. The Maintenance Framework comprises a complete set of service building blocks.
- Incident Management
- Problem Management
- Change Management
- Service Level Management
The offering is available in a modular format, allowing you to ‘cherry-pick’ the value-adding services to meet the changing needs of your business.
We offer first class support services, complemented by the industry’s best in class remote management software tools.